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Dr. Hannelore Vogt
Würzburg Public Library
Marktplatz 9, D - 97070 Würzburg, Germany
++49/931/37 22 97
++49/931/37 36 38
http://stadtbuecherei-wuerzburg.de
Diploma in Librarianship in Stuttgart in 1981. After working for many years as a librarian she completed her second degree, a Magister Artium (M.A.), in the subjects of Cultural Management, Cultural Science and Art History, topic: Marketing for Public Libraries In 2003 PhD in Cultural Management; topic: Customer Satisfaction in Public Libraries.
She started her career at the University Library of Würzburg. After that she was Chief Librarian of the Bad Mergentheim City Library. In 1993 she became Chief Librarian of the City Library in Würzburg/Bavaria, where she is responsible for library management, staff and other areas. Her initial responsibilities in Würzburg included supervising the construction and renovation of the library, introduction of EDP and reorganization of the operational procedure.
- (2004): Kundenzufriedenheit und Kundenbindung: erfolgreiche Management-konzepte. Bertelsmann Stiftung, Gütersloh. Online: www.internationales-netzwerk.de (German and English).
- (2004): Shop-in-Shop: Multimediales Studio „Lernen & Arbeiten“ in Würzburg. In: BuB, 56. Jg., H. 6.
- (2004): Serviceoase Bibliothek? Kundenorientierte Marketingkonzepte (nicht nur) für Bibliotheken. In: Handbuch Kulturmanagement, Stuttgart, D 1.18, 1 – 20.
- (2004): Database-Marketing. Innovative virtuelle Angebote in öffentlichen Bibliotheken. In: Arbido, Schweizer Fachzeitschrift der Verbände der Bibliothekare, Archivare und Dokumentaristen, H. 4.
- (2003): Tankstelle in der Informationsgesellschaft. Neue Dienste der Stadtbücherei Würzburg. In: BuB, 55. Jg., H. 4, 249-251.
- (2003): Besucherorientierung in öffentlichen Bibliotheken – Perspektiven für das 21. Jahrhundert, Dissertation, Ludwigsburg.
- (2002): Die Bibliothek als „Tankstelle der Informationsgesellschaft – Von Helsinki nach Würzburg. Internationale Bibliotheken, Verlag der Bertelsmann Stiftung, Gütersloh.
Online: www.bertelsmann-stiftung.de/stipendium
- (2002): Internationales Bibliotheksstipendium von Bertelsmann Stiftung und BI-International - Rückblick und Ausblick. Die Bibliothek als „Tankstelle“ in der Informationsgesellschaft – Die Helsinki City Library. In: BuB, 54. Jg., H. 5, 295-296.
- (2001): Frischer Wind in alten Mauern. Zweiter Bauabschnitt der Stadtbücherei Würzburg fertig gestellt: In: BuB, 53. Jg., H. 3, 187-189.)
Hannelore Vogt is a member of the German Library Association (DBV) Management Commission, on the advisory council of the Barvarian Library Association and was a member of the Bertelsmann Foundation International Network of Public Libraries. In 2001 she got a best-practice-scholarship of the Bertelsmann Foundation and practiced at he Helsinki Public Library,
Würzburg City Library earned the „Bavarian Online Award 2003“ for innovative internet applications, was the winner in the national library ranking 2003 (BIX) and was elected „Library of the Year 2003“ by the German Library Association and the Zeit-Foundation.
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